Stare Miasto Rentals Poland Lesser Poland Voivodeship Krakow Stare Miasto

H15 Palace, a Luxury Collection Hotel, Krakow | Hotel in Kraków

| 9.8 (478 Reviews) |  1 Bathroom
Stare Miasto Hotel | H15 Palace, a Luxury Collection Hotel, Krakow

Hotel in Stare Miasto, Kraków

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Change of towels is available on request.
H15 Palace, a Luxury Collection Hotel, Krakow offers 70 accommodations with minibars and safes. These individually decorated accommodations include dining tables. Beds feature down comforters. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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ul. Sw. Jana 15, Kraków, 31-017, Poland

Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Bathtub or shower
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Rainfall showerhead
  • Shampoo
  • Bathrobes
  • Towels
  • Eco-friendly toiletries
  • Toilet paper
  • Heated floor (bathroom)
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Soundproofing
  • Iron/ironing board
  • Eco-friendly cleaning products used
  • Phone
  • Energy-saving switches
  • Free long-distance calls
  • Electrical adapters/chargers
  • Slippers
  • Desk
  • Bulk dispenser for toiletries
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Free local calls
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: PLN 160 for adults and PLN 80 for children
  • Dining table
  • Free bottled water
  • Electric kettle
  • Minibar
  • Coffee/tea maker
Parking
  • Offsite parking within 656 ft (PLN 150 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Wheelchair-accessible spa
  • Elevator
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities
  • Ecotours
  • Bicycle rentals
  • Indoor pool access
  • Mountain biking
  • Outlet shopping
  • Health/beauty spa
  • Segway rentals/tours
  • Boat tours
  • Scooter/moped rentals
  • Access to nearby indoor pool
  • Bicycle tour information
  • Bike storage
  • Fitness center
  • Bike parking
  • Indoor pool
  • Sauna
  • Full-service spa
Entertainment
  • 49-inch Smart TV
  • Satellite channels
General
  • Conference space (1184 square feet)
  • Meeting rooms
  • Front-desk safe
  • Water dispenser
  • Elevator
  • Banquet hall
  • Italian
  • Russian
  • Spanish
  • English
  • Ukrainian
  • Polish
  • Reusable tableware only
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Smoke-free property
  • Comprehensive recycling policy
  • Romance packages available
  • Biodegradable drinking straws
  • Double-glazed windows
  • Vegan dining options
  • No plastic water bottles
  • Locally-owned & organized tours & activities
  • Water dispenser
  • At least 80% lighting from LEDs
  • Local artist showcase
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic coffee stirrers
Guest Services
  • Laundry facilities
  • Access to nearby indoor pool
  • Soundproofed rooms
  • Dining table
  • Free cribs/infant beds
  • Indoor pool
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • Change of towels (on request)
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
Spa
  • Hot tub
  • Steam room
  • Body treatments
  • Spa open daily
  • Massages
  • Facials
  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Body scrubs

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately pln 160 for adults and pln 80 for children airport shuttle fee: pln 170 per vehicle (one-way, maximum occupancy 3) nearby parking fee: pln 150 per day (656 ft away) pet fee: pln 200 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of pln 200 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation up to 22 lbs per pet
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

Richard
Aug 7, 2025 10:33:43 PM
Review Score:   10
Summary: I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
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Room Arrangement

Room Info Facilities
Junior Suite, 2 Twin Beds
Room Size: m2
2 Twin Beds
Junior Suite, 2 Twin Beds

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 1 King Bed
Room Size: m2
1 King Bed
Classic Room, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Stare Miasto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Stare Miasto hotel have a swimming pool?

Yes, this Stare Miasto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Stare Miasto hotel?

Best-rates for the Stare Miasto hotel starts from $271 per night with includes TV, Wheelchair Accessible, Accessibility, Wellness Facilities, Child Friendly, Security/Safety, Spa, Bar, Eco Friendly, Breakfast, Kitchen, Air Conditioner, Pool, Sports/Activities, Restaurant, Business Services, Bedding/Linens, Hot Tub, Internet, Laundry, Guest Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Stare Miasto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Stare Miasto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Stare Miasto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Stare Miasto hotel?

Based on the information reported by the owner or manager, the Stare Miasto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Stare Miasto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Stare Miasto hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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